F.A.Q


Q: I'd like to commission you! What's the best way to contact you to reserve a slot?

A: Head over to Ko-Fi directly and place an order OR you can send me a DM via Twitter! Another option is sending me an email.


Q: I have found references I'd like you to use, but it seems they are AI generated. Do you accept these for the commission?

A: Yes, I accept these. I do not support or condone the use of AI generated art, but if the reference captures what you envision then I will take inspiration from it for the commission.


Q: My commission is placed in the "Out For Review" tab, but I have received no DM from you. What does this mean?

A: This can mean multiple things. This either is a reminder for me to work further on this specific commission the next day, and send out an update that same day, OR, this simply means I'm very close to sending out a draft.


Q: I want to commission you and use the design for physical merchandise. Is this allowed?

A: I charge a royalty fee of €10. Once this is paid the design is fully yours to use however you please!! More info about this in my TOS!


Q: I want to commission you for art/overlays and use them in my livestreams. Do I need to pay a royalty fee for this?

A: Not at all! You're free to use the art/logo/overlays/etc however you please. More info about this in my TOS!


Q: I need my commission done before a certain date, do you offer a service for this?

A: I totally do - If you need your commission to be finished before a certain date or you need it ASAP, I charge a €10 rush fee. Your commission will be worked on with more priority.


Q: Do you still work on the other commissions in the queue if someone orders a commission with the rush fee?

A: 100%!! If I sent out drafts to the client and I wait for feedback I resume working on the other commissions in the queue.


Q: I want multiple commissions, is there a way to order these all together?

A: If you are interested in ordering multiple commissions at once then I can set up an invoice via Paypal and send it to you!! That way there's no need to order it by hand via Kofi.


Q: Do you also do animated commissions or overlays?

A: At the moment I do not offer any animated services due to the lack of knowledge and equipment, but I am planning on learning how to animate in the near future!


Q: The total price for the commissions I'm interested in is too much to pay in one go. Do you offer payment plans?

A: Absolutely. As long as there's a downpayment made, I will start the commission. I give my clients a window of 90 days to pay the invoice or remaining amount in full.


Q: What is the difference between the queue and the waitlist?

A: If I have a LOT of commissions to work on, I place any new orders that come in on the waitlist. This waitlist is for a future point in time when my commissions reopen.
The queue is the line with people I'm currently working on!


Q: Do you send along the PSD files once the commission is completed?

A: If I would use Photoshop, absolutely! Sadly at this point in time I do not use Adobe Photoshop. However, I can offer seperate layers or PNG's instead!


Q: What program do you use?

A: I use Gravit Vector/Corel Vector!


Q: Can I repost your artwork?

A: I do not give permission to repost my artwork - especially without credit. You can message me about it if you have any questions.


Q: Can I use your artworks as my icon/header?

A: Yes, sure!! Please just make sure to credit me when you do so.


Q: Can I send over random memes, art or other stuff for you to see?

A: Absolutely! I might not respond straight away but I'd love to see it.


Q: Do you have a shop for physical merch?

A: Not yet! Though I'm planning on having one. I DO however have a shop with digital items like stream assets, adoptables, wallpapers, etc and a few physical stickers.


Q: Can I recreate your artworks?

A: Yes! But please do message me about it first!


Q: I want free art! How do I get it?

A:You can either wait for art raffles I host, visit my Kofi for free items, or we can have an art trade!
[Last update: 20-09-2024 / 13:56 ]

Terms Of Service

Depending on what kind of commission(s) you want, it might take a little longer with some pieces, especially if the queue is very full or the commission is very detailed so please keep an eye out on my Trello!Please only place an order if you are okay with waiting. I am a slow artist and I struggle with executive dysfunction. However I am flexible and always willing to work out deadlines or anything else. Just shoot me a message for further questions!!Full portfolio and previous work archive:
Link ➤ uncreatedlotus.tumblr.com/
Please read through my FAQ if you have any questions!
Link ➤ uncreatedlotus.carrd.co/#faq
I don't work on commissions on the weekends, on these days I take time to rest! My working hours are Mon-Fri, 09:00 AM to 20:00 PM. (GMT+1)____________________________REFUND POLICYThere will be no refunds once I've started working on your commission.Since I am a full-time freelance artist who works from home, unexpected life events could influence the time it takes for me to finish your commission. Might I be unable to finish a commission due to personal reasons then I will contact you and refund your commission 100%.If the commission is completed and the final files are delivered, you won't be eligible for a refund.If you are unsatisfied with the final result of the commission, you also won't be eligible for a refund.Throughout the commission process I give many opportunities for feedback and updates, etc. You will be asked for feedback, new references if needed, and to draw over the commission if you have specific ideas or requests.I have no issue with redesiging the entire commission to ultimately make you happy with the final product. My revisions are free and unlimited, so please take use of this to prevent stress for both you and me once the commission is done.My commissions are affordable and I work on every single one with lots of love and I put a lot of time in every single one, so please do not take advantage of my kindness.
____________________________
ROYALTIESA royalty fee for my work is €10 on top of the total commission price. Once paid the design(s) are yours to use however you please.•You DO NOT have to pay royalties to me for the following examples:
➤Using art in a channel trailer, posting on social media, placing designs on postcards, using designs for packaging materials, for fabric banners or convention decoration, using overlays on stream (sponsored or not), ETC.
• You DO have to pay royalties to me if you plan on:
➤Turning commissioned art into merchandise you will make a profit off such as stickers, acrylic figures, keychains, prints, ETC.
If you are unsure about whether your idea falls into either category, please feel free to DM me!!____________________________EXTRA INFO• No reselling my commissions.
• No removing my watermark.
• Using commissioned art for NFT/AI purposes is forbidden!
• Turning commissioned art into merchandise without my approval is forbidden!
• I do not want my art involved in political statements or propaganda.
• I do not allow my commissions to be used in political stances.
[Last update: 19-09-2024 / 10:36]